Business Sales Lead Generation and Client Retention Services

Win new customers, achieve deeper market penetration and generate new revenue streams.	The work's not over when new customers are acquired. Customers must be cultivated for their lifetime.
Sales Lead Generation Services Custom Lead Generation Services	Customer Retention Services Customer Relationship Management

Maximizing Sales Productivity

Customer acquisition is not just about appointment setting for this week's leads - it's about building a Sales Opportunity Pipeline for your sales force and keeping your Sales Pipeline filled with a stream of productive qualified leads. Focusing on your sales force productivity by addressing short and long term needs, eti will implement best practices designed to foster increased annual growth.

Sales Support Services include:

Sales Lead Generation
Sales Lead Qualification
Demand Generation
Lead Nurturing
Executive Level Appointment Setting
Lead Distribution, Management and Control
Sales Opportunity Pipeline Management
Campaign Followup, Source Tracking & Management
Web Landing Page Deployment with comprehensive tracking resources
CRM Integration (salesforce.com Partner)
B2B Live Chat

Increasing Customers' Value

It's all about focusing on customer value and nurturing customer loyalty. Successful client retention and growth means understanding you don’t own your customers; that you must earn every dollar of their business. Inherently you're aware that customer satisfaction is what motivates continued purchases. And that customer satisfaction derives from excellent client service, keeping on top of clients’ latent needs, and disciplined account management.

Customer Retention Services Include:

Full Account Management
Customer Development & Growth
Upsell, Cross Sell
Dormant Account Revitalization
Customer Loyalty Programs
Build and Nurture Client Relationships
Special Promotions Announcements
Channels Motivation & Management