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eti Sales Support is a leading global business-to-business direct marketing and sales support agency. Founded in 1987, eti is oriented around a single purpose - maximizing our clients’ sales productivity. eti’s business developers are all college-educated, with most having had extensive previous business experience, and eti’s clients take best advantage of this education and experience by engaging in programs that require intelligence, business insight, and relationship development skills to be successful. Our core competency is not "dialing for dollars," the regimen of most commodity- focused B2B call centers, but in consultative business development, primarily for clients with complex products, services, and value propositions.
Our Mission
- Provide high-quality, responsive, global business-to-business sales support services that build a growing pipeline of sales opportunities and increases sales for our clients;
- Provide leading-edge, real-time reporting & analytics that offer our clients optimum control and accountability to maximize return on marketing investments.
- Provide highly effective leadership and support for the integration of sales and marketing efforts; and
- Grow Sales through Maximizing sales productivity.
Our Services
- New Customer acquisition
- Sales Lead Generation, Sales Lead Qualification, Appointment Setting;
- Lead management, Lead Source Tracking, Lead distribution & control;
- Target lists evaluation and segmentation;
- Event registration and Trade show support;
- Channel recruitment and development;
- Database Marketing, Data Mining.
- Client retention
- Account management - Nurturing and growing existing client relationships;
- New opportunity development in existing accounts;
- Up-sell, cross-sell, dormant account revitalization;
- Channel management, motivation and demand generation.
- Real-time, Web-based reporting & Analytics for full accountability and optimum client control.
- Customer relationship management, salesforce automation, and partner relationship systems and tools to integrate client sales and marketing efforts and seamless CRM Integration.
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